About

I'm Michael — an operations and data analyst based in Richmond, BC. I spent five years on the floor at an Amazon fulfillment center building reporting systems and chasing operational improvements, six years before that in retail inventory and demand forecasting at Whole Foods, and I have an MITx MicroMasters in Supply Chain Management.

Outside of work, I build things — live data products, card game simulations, digital signage platforms, and whatever else catches my interest. Most of it lives at the intersection of sports, games, and the web.

Download CV (PDF) Updated April 2026
95%
Report generation time cut at Amazon FC via real-time SQL + Power BI reporting
67%
DPMO reduction (30K to 10K) through targeted root-cause analysis and coaching
15%
Shrink reduction at Whole Foods through demand pattern analysis and tighter rotation

Experience

2021 – 2026
Process Assistant (L3) / Backup Data Analyst (L4)
Amazon Fulfillment Center (YXX2)
Built a real-time SQL + Power Query reporting system (95% time reduction). Drove DPMO from 30K to 10K (67% reduction) by reverse-engineering the metric and coaching highest defectors. Backed up the Data Analyst (L4) for weeks at a time. Go-to person on the ISS team — team ran at 2x peer efficiency.
2016 – present
Operations & Tool Builder
Care4Mankind / Leaders of Tomorrow Academy
Help my parents' education business with operations and tooling. Built a class-level profitability analysis that changed how partner academies are compensated. Built an automated payroll tracking system. Designed the invoicing process, scheduling system, and an impromptu question generator (spreadsheet to hosted web tool).
2015 – 2021
Prepared Foods Team Member, then Buyer
Whole Foods Market
Six years of progressive responsibility — inventory ordering, demand forecasting, shrink control. Reduced shrink by 15%. Promoted from team member to autonomous buyer for a perishable department.

Education

MIT (online)
MITx MicroMasters in Supply Chain Management
5 graduate-level courses + proctored exam via edX. Administered by MIT Center for Transportation & Logistics.
BCIT
BBA in Finance
Business analytics, financial modeling, quantitative methods.
BCIT
Associate Degree in Finance
Other
Udacity Data Analytics + Programming for Data Science Nanodegrees, BrainStation Data Analytics Certificate, Canadian Securities Course (CSC)

Stack

  • SQL (daily — CTEs, window functions, complex joins)
  • Power BI / DAX / data modeling
  • Python (pandas, matplotlib, automation)
  • Excel / Power Query / VBA
  • Ruby on Rails / PostgreSQL
  • TypeScript, React, Next.js, Astro
  • Git, Linux, Docker, Tailscale
  • Claude API, Claude Code, Codex, Ollama

Interests

  • Formula 1
  • Skiing (3 seasons and counting)
  • Game design & board games
  • Retail & commerce tech
  • Self-hosting